Privacy Policy

CAP Co., Ltd. (hereinafter 'the Company') collects, uses, and manages personal information in accordance with the Act on the Protection of Personal Information and this Privacy Policy to ensure that users' personal data is handled appropriately in the SmileCap web service (hereinafter 'the Service').

1. Information Collected and Used

In providing the Service, the Company collects and uses the following information.

（1）Account Information

・Registration information such as full name, nickname, email address, and password.

（2）Technical Information

・Technical information such as IP address, device information, access logs, and cookies.

（3）Location Information

・Location information obtained with the user’s consent.

（4）Content-Related Information

・Content such as photos, videos, and text that users post or submit (temporarily processed when using the SNS sharing feature).

（5）Inquiry Information

・Information submitted through the inquiry form.

2. Purpose of Use

The personal information we collect is used for the following purposes.

・Provision and Operation of the Service

・User Management and Authentication

・Provision of Social Sharing Features

・Prevention of Unauthorized Use and Ensuring Security

・Service Maintenance and Quality Improvement

・Marketing Analysis and Improvement

・Communication with Users

3. Provision of Personal Information to Third Parties

The Company will not provide personal information to third parties without the user’s consent, except in the following cases.

・When required by law

・When necessary to protect a person’s life, body, or property.

・When particularly necessary to improve public health or promote the sound development of children.

・When it is necessary to cooperate with national or local government agencies, or parties entrusted by them, in carrying out duties prescribed by law.

・Provision to Contractors (see Section 4)

・When using the social sharing feature, information is provided to the relevant SNS provider.

4. Outsourcing of Personal Information

The Company may outsource all or part of the handling of personal information to external parties. In such cases, we ensure that the contractors maintain an appropriate level of protection and that the Company properly supervises them.

5. Security Measures

The Company implements organizational, personnel, physical, and technical security measures to prevent the leakage, loss, or damage of personal information and to ensure its overall safe management.

6. Voluntary Provision of Personal Information

Providing personal information is voluntary; however, if you do not provide the required information, you may not be able to use part or all of the Service.

7. Requests for Disclosure, etc.

Users may request the Company to disclose, correct, add to, or delete their personal information, suspend or erase its use, or stop its provision to third parties. When making such requests, identity verification will be conducted using the method specified by the Company. For more details, please contact us as described in Section 10.

8. Use of Cookies and Similar Technologies

The Service uses cookies and similar technologies to enhance usability, analyze traffic, detect issues, and for other purposes. If cookies are disabled, some features of the Service may not be available.

9. Use by Minors

Minors must obtain consent from their legal guardian to use the Service.

10. Contact

For inquiries regarding the handling of personal information, requests for disclosure, or complaints and consultations, please contact us at the address below.

CAP Inc.

2F-C, Shibuya Dogenzaka Tokyu Building, 1-10-8 Dogenzaka, Shibuya-ku, Tokyo 150-0043, Japan

E-mail: info@capxfan.com

Personal Information Protection Manager: SmileCap User Support Representative

11. Changes to This Policy

We may update this Policy due to changes in laws or in our services. If we make any significant changes, we will notify you through this service.

Effective Date: September 8, 2025